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Over the past few weeks, my partner and I have been dealing with the most frustrating of experiences with a furniture retailer in Leslieville - Flik and Company. Unfortunately, we have been left with no choice but to pursue legal action.

In a nutshell, we made a final payment for a sofa and two arm chairs after notification from the owner of Flik and Co that it was ready and would be delivered in a few days. Now almost four weeks later, there has been nothing but a long string of blatant lies and unfulfilled commitments (e.g. 5 missed deliveries). We have since tracked down the manufacturer who has not even finished the pieces. It has been so ridiculous that last week a fictitious delivery man even texted us multiple times to say that he was on his away with the delivery. He never showed up.

We became most concerned after we came across a Toronto blog this week showing recent postings by other customers who have experienced deception and possible fraud at the hands of Flik & Company at 989 Queen Street East, Toronto.

To see those entries, click here: http://www.blogto.com/design/flik-and-company

We are reaching out this week to local media, trade publications, government, business groups and consumer protection organizations to tell our story.

We would appreciate it if you would help us by sharing this note with your family, friends and contacts – especially those who are buying new homes or in the market for new furniture.

While we simply want what we paid for, or our money back – we also want to ensure that none of our friends or their friends or family have to go through what we’ve been enduring.

For those of you who want some more detail to get a sense for how surreal this experience has been for us, we have a meticulous chronology of events and communications.

While we are sure that Flik & Company has made some customers happy, our experience shows that you should think twice about dealing with them.

If you know anyone who has a similar experience with Flik & Company, please let us know and share your stories.

Thank you.

Tags: Company, Flik, Howard, Stephan

Views: 756

Replies are closed for this discussion.

Replies to This Discussion

+1. Sid, read the whole thread....he has caused untold amounts of stress and anguish, sleepless nights, etc. Then he tries to insult the intelligence of the rest of us with laughable and pathetic excuses. He does not deserve to be in business. The sooner he shuts down, the sooner he will no longer be able to victimize people.

Victoria said:
Ummm, Flik & Co is dodgy Sid. First off, if it ever does go out of business (which it should not only because of the crap that has been going on but also because it is never open) the rent or sale price will be so high as to probably repel another dodgy business . Secondly, If you are having so many family emergenies and you are barely ever open maybe it is time to shut down. This is the type of business that Leslieville does not need. Why would anyone support such an awful businessman and his antics? Have you read of all the comments on here? How could you condone what he is doing? Stephan has been given the benefit of the doubt more once by more than one, two, three people. He has shown NO respect for his customers, so why should anyone give it to him? And yes it can be tricky with businesses, but guess what it is called customer service. And if a business is "tricky", especially an independent one, it does not survive. Bad business ethics are not acceptable no matter if it is a local shop or a big box store. I heard that he is sick and that is unfortunate but there is no excuse for treating customers like shi$! It is time for Stephan to shut the doors for good.
AMEN!!!
Also, Nicole...did you receive a refund?
Billy, this isn't gossip; this thread serves two purposes - one, to provide cautionary tales to would-be customers who may fork over a deposit for something that the store owner has no intention of delivering (or delivering remotely on time); and two, it provides an outlet for those who have been victimized by this store owner.

I'm sure he has, on occasion, provided products and services as promised. We can also see that sometimes he doesn't, and that's not acceptable. I could understand if it was once or twice, but this is clearly an established pattern. The only person who has brought up Stephan's personal problems on this thread is Stephan himself, and now you. I don't care about his personal/ relationship issues, I just hate to see people getting ripped off.

As for Leslieville in general, I've lived here for many years and I've never experienced anyone 'gossiping' about anyone else. Maybe we just run in different circles.
this is my last time to reply to anything on this thread.
Yes I did some mistakes - yes Cindy had 2 cheques that bounced and there was reasons that she knew about as did I when it happened - yes it has taken some time to make it right - and yes I did get a confirmation email from Scotia saying she got another payment - yes I will make it right.
Ana and Nicole will have their money back or couches their choice - ( couches if the supplier actually responds to me- which he has not but also to a lot of other small companies - it seems our business is not needed in his world)
Rick Smith - whoever you are - re read yur emails from Dave Bradley - it said that we could pay when we had the time. So You too will get payment - as far as me being parilyzed - I had a small stroke - I have a 26 mm blood clot in my brain and have been in treatment for it. Yes it is concerning - but you know all of this with threats sent in email are a litte more concerning. Threads and Blogs like this should be shut down when it becomes personal. I have no issues in airing my dirty laundry so to speak but when emails come to my personal address saying I am better off dead - now come on....
This will all be resolved - I have taken steps to initiate and correct my errors. But I need to get back to work in order to do so and it is not easy when you listen to all of this..I have had issues with my ex yes and yes all the money we earned last year went directly to him as he had more issues then I ever knew - we are lucky to have anything as I could have lost it all. So yes I had to make choices of who to pay and when in order to feed the family that is first and foremost in my life...No if;s and's or but's - they will always come first - but as I write on this blog for the last time I will make it right - you can see there was resolution with people and there is only a few left. -it might take a little bit of time - but it will be made right
Stephan

Rick Smith said:
Billy, here's the deal!

Our problem is not about a couch! This guy bought merchandise from us that he sold for a profit, and do not misunderstand, the products are sold. We also went out of way to ship a large plush toy to him (which he said was for his son) and we did not receive payment. Imagine the level of integrity here..buying toys for your children and not paying for them. We are a small business and $2500 is a signficant amount of money to us.

Billy Wanamaker said:
I guess my question and my answer to all of this is....do you not see how it all relates. It is not that he did not provide, art, cabinets or anything else it is or at least seems to be all from one supplier? Did any of you actually do research on the supplier that he dealt with? so even if half to three quarters of the people got couches now and from what I see there is only 2 others outstanding - is the issue Steven or the supply chain?

IEgg-centric said:
To Sid: You're kidding me, right? What do you fear would move in? Another Teddy's? When people paid for anything at Teddy's, they got it. They weren't stolen from. But if you think that is proper, I have many things I'd like to sell to you. Only 90% deposit, and I will deliver in the very near future. Somehow I think you won't take that up. Even children know when they're shafted.

To Billy: Your experience with Flik was the way business is supposed to work. Glad that happened. He's been stealing from other people. Shouldn't you be questioning Flik then? Your experience is mutually exclusive from the theft he's pulled on many people. Or are others supposed to ride your fine experience with him? That paves the way for recurring theft? You honestly think people will listen to you and just give up their money?

Nobody cares about his ex-husband. Life sucks. Get on with it. Honestly I couldn't give a flying fark who he's involved with, and what they do.
Nobody cares about his alleged paralysis (interesting he's not there to work for a handful of days when he's paralyzed, but I'll skip that joke).
Nobody cares about anything that might take him away from his fiscal responsibilities to clients that BECOME clients the minute he takes a cent from them, for anything.

You think his ex-husband's stories "gave something" to Leslieville? You really need to get out more often. Business sets precedence, not one person. People get leadership for business from all kinds of sources.

What you consider nonsense is the foundation for putting this lunatic in jail. If you can't run a company, it's closing time. Perhaps you missed that. Oh, but wait. I lost 4 family members all within 8 months. I think you should donate lots of cash to me. Hey, I'll put it into BlogTO for you. Sound like a good time? And I got some ex-girlfriends that would completely eclipse his little made-up stories.

What's a pluther and where do I get one?

Apparently he pays nobody but himself. Oh right, and his paralysis doctor. And you, maybe.

And yes, I do want him to close. Forever. I want all people like him to go away. Forever. He's a menace. He's what people call a thief.

Your house has nothing to do with it. Your experience has nothing to do with it. Your emotions, ironically, drive you to write this drivel. Pathetic. Now go to the library at Dundas & Jones and pick up a book on basic business. Then you will understand how irrelevant your posting is. Yes, it's your opinion, and you stand tall and strong behind it, and it's all fun emotional volition, but it means absolutely nothing.

You know what gets me? That people actually support this Flik guy on grounds that have nothing to do with the reality of the situation. He's a thief.

You want something positive, Billy? He will get sued. He will get put in jail for fraud. He will go away. And someone will move in and do some normal, responsible business. Actually, this thread is completely constructive on a problem that is very real. That alone is positive. It's been sniffed by search engines and other people have not had their money stolen. That is positive. It also reiterates the expectations by consumers and what should be discussed about rotten people like Flik. That is pure positive.

The only right thing to do is for him to pay people back or give them what they paid for. Not to whine about his "issues". He's a thief until he makes it right. All of them. Every single one of them.

And I'm with Greig. I too have never heard any gossip. All I have heard is positive information about all kinds of people and places here in Leslieville. All this positivity...is simply overwhelming.
The internet is awesome. :)
I love all you guys.
Hey Egg, where've you been? Nice to have you back.... ;-)

Now, don't hold back, tell us how you really feel.
So yes I had to make choices of who to pay and when in order to feed the family that is first and foremost in my life...No if;s and's or but's - they will always come first -

wait a minute....Stephan, are you saying that because of financial difficulties, you knowingly took deposits from people for furniture and then either didn't order it or didn't pay your supplier, or in other cases accepted furniture and sold it without paying for it because you needed to feed your family??!!! If that is what you are saying, then really you believe that you and your family are more important than the families you stole from.

As for all your personal and health issues...maybe you're really having these problems, but it's like the boy who cried wolf, so you'll have to excuse us if we have trouble believing you. And anyway, it's irrelevant, because it doesn't excuse what you have done, so please stop telling us about it. Too Much Information.

You keep saying this is the last time you're going to respond to this thread. And you keep telling people you're going to pay up/ deliver. At this point, only your actions have meaning.
Bravo Stephan. We've been waiting to hear from you. Well we're waiting for you to "make it right" by paying us the $1500 you still owe (because we both know I didn't receive the 2nd payment whether your bank sent you a confirmation or not - and if it did get sent to someone else mistakenly you said they had reversed it) but you better hurry as court papers have been filed.

FLIK and COMPANY said:
this is my last time to reply to anything on this thread.
Yes I did some mistakes - yes Cindy had 2 cheques that bounced and there was reasons that she knew about as did I when it happened - yes it has taken some time to make it right - and yes I did get a confirmation email from Scotia saying she got another payment - yes I will make it right.
Ana and Nicole will have their money back or couches their choice - ( couches if the supplier actually responds to me- which he has not but also to a lot of other small companies - it seems our business is not needed in his world)
Rick Smith - whoever you are - re read yur emails from Dave Bradley - it said that we could pay when we had the time. So You too will get payment - as far as me being parilyzed - I had a small stroke - I have a 26 mm blood clot in my brain and have been in treatment for it. Yes it is concerning - but you know all of this with threats sent in email are a litte more concerning. Threads and Blogs like this should be shut down when it becomes personal. I have no issues in airing my dirty laundry so to speak but when emails come to my personal address saying I am better off dead - now come on....
This will all be resolved - I have taken steps to initiate and correct my errors. But I need to get back to work in order to do so and it is not easy when you listen to all of this..I have had issues with my ex yes and yes all the money we earned last year went directly to him as he had more issues then I ever knew - we are lucky to have anything as I could have lost it all. So yes I had to make choices of who to pay and when in order to feed the family that is first and foremost in my life...No if;s and's or but's - they will always come first - but as I write on this blog for the last time I will make it right - you can see there was resolution with people and there is only a few left. -it might take a little bit of time - but it will be made right
Stephan

Rick Smith said:
Billy, here's the deal!

Our problem is not about a couch! This guy bought merchandise from us that he sold for a profit, and do not misunderstand, the products are sold. We also went out of way to ship a large plush toy to him (which he said was for his son) and we did not receive payment. Imagine the level of integrity here..buying toys for your children and not paying for them. We are a small business and $2500 is a signficant amount of money to us.

Billy Wanamaker said:
I guess my question and my answer to all of this is....do you not see how it all relates. It is not that he did not provide, art, cabinets or anything else it is or at least seems to be all from one supplier? Did any of you actually do research on the supplier that he dealt with? so even if half to three quarters of the people got couches now and from what I see there is only 2 others outstanding - is the issue Steven or the supply chain?

IEgg-centric said:
To Sid: You're kidding me, right? What do you fear would move in? Another Teddy's? When people paid for anything at Teddy's, they got it. They weren't stolen from. But if you think that is proper, I have many things I'd like to sell to you. Only 90% deposit, and I will deliver in the very near future. Somehow I think you won't take that up. Even children know when they're shafted.

To Billy: Your experience with Flik was the way business is supposed to work. Glad that happened. He's been stealing from other people. Shouldn't you be questioning Flik then? Your experience is mutually exclusive from the theft he's pulled on many people. Or are others supposed to ride your fine experience with him? That paves the way for recurring theft? You honestly think people will listen to you and just give up their money?

Nobody cares about his ex-husband. Life sucks. Get on with it. Honestly I couldn't give a flying fark who he's involved with, and what they do.
Nobody cares about his alleged paralysis (interesting he's not there to work for a handful of days when he's paralyzed, but I'll skip that joke).
Nobody cares about anything that might take him away from his fiscal responsibilities to clients that BECOME clients the minute he takes a cent from them, for anything.

You think his ex-husband's stories "gave something" to Leslieville? You really need to get out more often. Business sets precedence, not one person. People get leadership for business from all kinds of sources.

What you consider nonsense is the foundation for putting this lunatic in jail. If you can't run a company, it's closing time. Perhaps you missed that. Oh, but wait. I lost 4 family members all within 8 months. I think you should donate lots of cash to me. Hey, I'll put it into BlogTO for you. Sound like a good time? And I got some ex-girlfriends that would completely eclipse his little made-up stories.

What's a pluther and where do I get one?

Apparently he pays nobody but himself. Oh right, and his paralysis doctor. And you, maybe.

And yes, I do want him to close. Forever. I want all people like him to go away. Forever. He's a menace. He's what people call a thief.

Your house has nothing to do with it. Your experience has nothing to do with it. Your emotions, ironically, drive you to write this drivel. Pathetic. Now go to the library at Dundas & Jones and pick up a book on basic business. Then you will understand how irrelevant your posting is. Yes, it's your opinion, and you stand tall and strong behind it, and it's all fun emotional volition, but it means absolutely nothing.

You know what gets me? That people actually support this Flik guy on grounds that have nothing to do with the reality of the situation. He's a thief.

You want something positive, Billy? He will get sued. He will get put in jail for fraud. He will go away. And someone will move in and do some normal, responsible business. Actually, this thread is completely constructive on a problem that is very real. That alone is positive. It's been sniffed by search engines and other people have not had their money stolen. That is positive. It also reiterates the expectations by consumers and what should be discussed about rotten people like Flik. That is pure positive.

The only right thing to do is for him to pay people back or give them what they paid for. Not to whine about his "issues". He's a thief until he makes it right. All of them. Every single one of them.

And I'm with Greig. I too have never heard any gossip. All I have heard is positive information about all kinds of people and places here in Leslieville. All this positivity...is simply overwhelming.
Egg, I'm not sure where you can get one, but here's what it is...

http://www.urbandictionary.com/define.php?term=pluther

Egg-centric said:

What's a pluther and where do I get one?

I am not involved in the situation at all but I have been victimized in a similar situation by a local business to the tune of $10,000 and I wish there had been something like this to warn me off of getting involved with the them.

Their business has disappeared and I am still in the process of suing them (it's been almost 2 years now), so I won't bother posting who it was but sharing information is important, and that is what this blog is about. The only people who are gossiping, are the people who are complaining about gossip.

This is about business. A business should be run so that your clients are not affected by your personal life, nor your suppliers or outside contractors. Clients trust you to select reputable suppliers, it is not their responsibility to research who you have chosen to hire. If I ran my business like that, I wouldn't have any clients. And rightfully so.
Oh I looked there and didn't find anything. Must have missed a letter or something.

I thought that was Pleather.

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