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Over the past few weeks, my partner and I have been dealing with the most frustrating of experiences with a furniture retailer in Leslieville - Flik and Company. Unfortunately, we have been left with no choice but to pursue legal action.

In a nutshell, we made a final payment for a sofa and two arm chairs after notification from the owner of Flik and Co that it was ready and would be delivered in a few days. Now almost four weeks later, there has been nothing but a long string of blatant lies and unfulfilled commitments (e.g. 5 missed deliveries). We have since tracked down the manufacturer who has not even finished the pieces. It has been so ridiculous that last week a fictitious delivery man even texted us multiple times to say that he was on his away with the delivery. He never showed up.

We became most concerned after we came across a Toronto blog this week showing recent postings by other customers who have experienced deception and possible fraud at the hands of Flik & Company at 989 Queen Street East, Toronto.

To see those entries, click here: http://www.blogto.com/design/flik-and-company

We are reaching out this week to local media, trade publications, government, business groups and consumer protection organizations to tell our story.

We would appreciate it if you would help us by sharing this note with your family, friends and contacts – especially those who are buying new homes or in the market for new furniture.

While we simply want what we paid for, or our money back – we also want to ensure that none of our friends or their friends or family have to go through what we’ve been enduring.

For those of you who want some more detail to get a sense for how surreal this experience has been for us, we have a meticulous chronology of events and communications.

While we are sure that Flik & Company has made some customers happy, our experience shows that you should think twice about dealing with them.

If you know anyone who has a similar experience with Flik & Company, please let us know and share your stories.

Thank you.

Tags: Company, Flik, Howard, Stephan

Views: 757

Replies are closed for this discussion.

Replies to This Discussion

I hope everyone who is complaining here ALSO writes reviews on YELP http://www.yelp.ca/biz/flik-and-company-toronto so far flik has a good rating... so take the discussion OUT OF LESLIEVILLE and put it on the interwebs. The more people using YELP and other review sites out there the better for all of us.

-cd
I have not been involved with Pied a Terre for the last 2 months - Patrick and Sharyl are the owners of the store and there is no affiliation between Flik and Company and there store...
Chatelaine is well aware of this site - the police are aware of this site and the government is aware of the site..I suggest all of you follow the directions that Nolin sent out and put fact down here.
We have resolved most of the issues from a supplier that did not supply - those of you who have anything outstanding can email me directly at flikandcompany1@rogers.com
But since there are many of you on this site who are using ficticious emails and user ids I would suggest you be a little more honest yourself. I have nothing to hide
Recent allegations have been made that some content posted on this website by members is in violation of the official Terms of Service.

The full Terms of Service are located here:
http://leslieviller.com/main/authorization/termsOfService

When you created your member account, you agreed that your conduct on this site would comply with the Terms of Service. If you have posted content that is in violation of the Terms of Service, you must remove that content from the website immediately.

If content is proven to be in violation of the Terms of Service, and has not been removed by the Member who posted the content, that Member's account and all associated content will be removed from the website.

If you would like to report content on the website that you believe to be in violation of the Terms of Service, please click on the “Report an Issue” link in the bottom right corner of any page on the site. Please include a reference to the specific content you believe is in violation, and proof that the specified content violates the Terms of Service.

Thank you for your continued cooperation.

Nolin LeChasseur
TheLeslieviller.com
I think this thread has run its course, and is quickly becoming inflammatory and counterproductive. I am closing it to any further comments.

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