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Permalink Reply by JK on September 14, 2011 at 9:08am
Permalink Reply by Lisa Lebeer on September 15, 2011 at 9:17am I highly recommend Brock Windows. They won in their category two years in a row on HomeStars and they've done a great job for us. A few years ago we did all the main floor windows and this spring we replaced all the windows on the second floor. I got quotes from Sears & Home Depot - both of which were doing window specials at the time we wanted to purchase and their quotes were MUCH higher than Brock (like $2-$3K more). And Brock's windows are made right here in Canada!
The sales person we dealt with both times is Kevin Howatt. He's super friendly and very accommodating.
His number is: 416 324 2604.
The installers spent an entire day here doing the second story and they were very professional and kept things tidy around the house and they did a great job cleaning up.
Honestly - these guys are awesome. I can't recommend them enough!
http://homestars.com/companies/192821-brock-doors-and-windows?servi...
Permalink Reply by Trish Krause on September 21, 2011 at 9:18am
Permalink Reply by Andre Gratton on September 25, 2011 at 7:55am
Permalink Reply by Trish Krause on September 28, 2011 at 12:52pm Hi Lisa -- I did call Brock and they put me on to someone (not Kevin). It was a wierd call. The sales guy insisted my partner be home when he came to do the estimate so that he wouldn't have to make another callback. I found it kind of insulting and frankly none of their business in terms of how we make decisions. Not sure if we will proceed with them. Just thought you should know.
Lisa Lebeer said:
I highly recommend Brock Windows. They won in their category two years in a row on HomeStars and they've done a great job for us. A few years ago we did all the main floor windows and this spring we replaced all the windows on the second floor. I got quotes from Sears & Home Depot - both of which were doing window specials at the time we wanted to purchase and their quotes were MUCH higher than Brock (like $2-$3K more). And Brock's windows are made right here in Canada!
The sales person we dealt with both times is Kevin Howatt. He's super friendly and very accommodating.
His number is: 416 324 2604.
The installers spent an entire day here doing the second story and they were very professional and kept things tidy around the house and they did a great job cleaning up.
Honestly - these guys are awesome. I can't recommend them enough!
http://homestars.com/companies/192821-brock-doors-and-windows?servi...
Permalink Reply by Lisa Lebeer on September 29, 2011 at 9:30am wow - that is weird. they generally get such good ratings on homestars etc that this is surprising.
you could always try to call Kevin directly: 416 324 2604?
Permalink Reply by Trish Krause on September 29, 2011 at 9:53am wow - that is weird. they generally get such good ratings on homestars etc that this is surprising.
you could always try to call Kevin directly: 416 324 2604?
Permalink Reply by Lisa Lebeer on September 29, 2011 at 10:02am so odd! i didn't have any problems with any of the places that I called. I mean, they give you a written quote so what's the big deal, you'll obviously share the info with your partner when you can.
the only person that i've had issue with in the past was the owner of Asselin Roofing. He's quite condescending to women.
Permalink Reply by Trish Krause on September 29, 2011 at 10:10am yep..... a couple were great -- no muss, no fuss, here's your written estimate. And then a couple lacked the level of professionalism required.
We've dealt with lots of tradespeople over the years and only a handful have been seeking the "Leave it to Beaver" household. Very off putting when it happens though. Had a carpenter once actually call me "Little Lady" -- oddly, he is still alive to tell the tale :)
Permalink Reply by Ben d'Avernas on January 16, 2012 at 11:37am I had the same thing happen, we are looking for windows, the person we called inquired if both of us would be here for the estimate, I think they want the couple there because it's a big item purchase and with the couple there, maybe time is saved as one partner does't always have to relay info to the other which speeds things up.
Permalink Reply by ChrisG on January 16, 2012 at 1:25pm As a contractor myself, I've learned that the female head of the house makes the decisions 95% of the time. I much prefer dealing with women. Not that I dislike the men, but a lot of their beliefs about construction are held over from their youth when they built a picnic table with their father. Not everything is a simple as a picnic table :)
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